Shipping policy

Shipping Policy

At Mexa Kilts, we are committed to delivering premium-quality kilts and Highland wear safely and on time. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping charges.

Order Processing Time

• All standard orders are processed within 2–4 business days.

• Custom-made kilts require 7–14 business days for tailoring and preparation.

• Orders are not processed on weekends or public holidays.

• You will receive a confirmation email once your order has been shipped.

Shipping Timeframes

Delivery times may vary depending on your location:

• USA, UK & Canada: 5–9 business days

• Europe: 6–10 business days

• Australia & International: 7–12 business days

Please note that delivery times are estimates and may vary due to customs or courier delays.

Shipping Charges

• We offer free standard shipping on selected orders and promotions.

• Shipping charges (if applicable) will be calculated at checkout based on your location.

• Express shipping options may be available at an additional cost.

Customs, Duties & Taxes

• International orders may be subject to customs duties or import taxes.

• These charges are the responsibility of the customer.

• Mexa Kilts is not responsible for delays caused by customs clearance procedures.

Order Tracking

• Once shipped, you will receive a tracking number via email.

• You can track your order directly through the courier’s website.

Incorrect Address Disclaimer

Please ensure your shipping address is accurate at checkout. Mexa Kilts is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery.

• Provide photos (if damaged) and your order number.

• We will investigate and assist you promptly.